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Warranty

Fleurotics offers an 1-year warranty (from the day of the original purchase) for defects in material and workmanship on all rechargeable and battery-powered items purchased through fleurotics.com directly ONLY. If your products are not purchased from fleurotics.com, please contact the retailer directly. We cannot guarantee that sellers in these channels carry genuine, new Fleurotics products. This therefore makes them unable to honor the warranty for items purchased through these channels.

Please note that due to the nature of our products, warranty claims are valid to cover defective motors ONLY. Warranty replacement is only valid for the same model, or same model value replacement in the case of discontinued or out-of-stock product.

 

No registration is required to activate a Fleurotics product warranty claim, simply keep your receipt or other proof of purchase to show when your product was purchased. This information is required when requesting a warranty replacement. Without proof (invoice, sales slip, bank account reference etc.), you cannot replace your product. Please keep in mind that there is only one warranty claim of a replacement per customer.

 

WARNING - The use of oils and creams with Fleurotics products may result in irreparable damage. In particular, contact with suntan lotion or sunscreen, lip care products, essential oils, coconut oil, and edible oils of any type can cause damage. Please DO NOT use any of the products listed above in combination with a Fleurotics product. Note that doing so will be considered as voiding your warranty.

 

For our return policy, please visit Returns.